Revolting service and customer care Mr Price Home Hillcrest.

Hillcrest Branch - Beyond shocked at the awful service in all aspects! 1 month ago, I visited the shop and ordered chairs. The store had 1 in stock and Pavilion was to send 2 to the Hillcrest branch. This I was told will take 2 weeks and they will call me as soon as they arrive. I phone yesterday, 1 month later, to find out what was happening and if they were at store. Well, no chairs! I was told they will find out what the issue was and phone me back. Well, no phone call back. I then called the next day to find out if they had got the issue sorted and my chairs are on their way. Well, no not the case. I get told Pavilion store now has only 1 chair in stock and I need to now go drive to Ballito to get the chairs I want as they definitely cannot bring them to the store. I got about 4 different excuses why - DO NOT make your stores issues now my issue! Customer rule of thumb! SORT IT OUT!!

I am so furious about the whole ordeal. I was meant to have my chairs two weeks ago. Now I get told I must go all the way to Ballito ( 1 hour drive) to get the chairs!! Beyond a joke!