1 reviews | Active since Apr 2013
Return denied - can i have my money back PLEASE!!!
<p>I visited Mr Price Home on Argyle Road Durban on the 19th October(day before my son was delivered) to buy bedding for my son's custom made cot. Unfortunately i had the wrong dimensions for the cot so i ended up with the wrong size matress and bedding. I couldn't return it the same day as i was booked for C Section the next day so i had to stay home and do my last preparations. The following week on Tuesday the 25th October, i went back to the shop to return the sealed items as i was not going to use any of it and unforntunately when i looked in the bag where i thought the receipt was in there was none. So i explained to them that the items are sealed but i just can't find the receipt. I was told i cannot return the items without the receipt, i would have to get a voucher. I advised them that i do not need a voucher as i had everything i need already bought from the same shop and R830 is a lot of money to receive a voucher on when i still need to go and source the bedding for the cot elsewhere, where is that money going to come from? I gave up in the end and left a very unhappy customer. All i need is to return the items and get my money back just as i would in any other decent shop. I still don't have bedding for the cot coz the money for it is stuck at Mr Price.</p>
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Argyle and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Home
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Argyle and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Home
