Refusing a return
Mr Price home refused that i return an item i had bought because i had lost the packaging. I had the original slip and item was still well within the the return policy number of days however they refused to take it back.
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Replies (4)0
Replies (4)
Mr Price Home's replyOfficial
08 Sept 2017, 16:32Good day
We are terribly sorry to hear this. Please may you advise which store and we will escalate it to the Area manager.
Kind regards
Mr Price
Best regards,
Mr Price Home's reply08 Sept 2017, 16:32
Official
Good day
We are terribly sorry to hear this. Please may you advise which store and we will escalate it to the Area manager.
Kind regards
Mr Price
Best regards,
's updateReviewer Update
13 Sept 2017, 12:51It was in Sandton City
's update13 Sept 2017, 12:51
Reviewer Update
It was in Sandton City
Mr Price Home's replyOfficial
13 Sept 2017, 15:56Good day
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Mr Price
Best regards,
Mr Price Home's reply13 Sept 2017, 15:56
Official
Good day
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Mr Price
Best regards,
's updateReviewer Update
26 Sept 2017, 14:37Good day
I have received assistance from the MR PRICE HOME store in Sandton City and my issue was resolved.
Thank you
's update26 Sept 2017, 14:37
Reviewer Update
Good day
I have received assistance from the MR PRICE HOME store in Sandton City and my issue was resolved.
Thank you