JS
Johan S
1 reviews | Active since Oct 2012
01 Mar 2016, 17:16
Refund issues
Bought curtains at Mr price home in Highveld Mall for R359-00, but colour did not match my bedroom colours. So went to exchange them for 2 blinds that was actually R329-00 each, but was told that the curtains was now marked down to R199-00 and they could only refund that amount! Unfortunately I did not have the slip anymore, but the curtains was unopened and price still on it. I spend a lot of money at Mr price home and it is a hobby for my wife to go shopping there, but that's in the past now.
Helpful (0)
Replies (1)0
Replies (1)
Mr Price Home's replyOfficial
02 Mar 2016, 15:04Hello Johan Snyman,
We do apologise , however our peeps out in Highveld Mall were only following Company Policy and Procedure.
You will receive a call shortly and we will resolve your complaint to the best of our ability and ensure we keep on being your wife's favorite place to enjoy her hobby.
Warm Wishes
MRP HOME
We do apologise , however our peeps out in Highveld Mall were only following Company Policy and Procedure.
You will receive a call shortly and we will resolve your complaint to the best of our ability and ensure we keep on being your wife's favorite place to enjoy her hobby.
Warm Wishes
MRP HOME
Best regards,
Mr Price Home's reply02 Mar 2016, 15:04
Official
Hello Johan Snyman,
We do apologise , however our peeps out in Highveld Mall were only following Company Policy and Procedure.
You will receive a call shortly and we will resolve your complaint to the best of our ability and ensure we keep on being your wife's favorite place to enjoy her hobby.
Warm Wishes
MRP HOME
We do apologise , however our peeps out in Highveld Mall were only following Company Policy and Procedure.
You will receive a call shortly and we will resolve your complaint to the best of our ability and ensure we keep on being your wife's favorite place to enjoy her hobby.
Warm Wishes
MRP HOME
Best regards,