REFUND - A WEEK WITHOUT!!!!!!!!!!!!

I returned a product at the Knysna store on Thursday last week at 9 a.m. I requested that I be refunded in cash but was told they cannot. They insisted on refunding my debit card from which the original purchase was made. It is now 6 days later and the funds are still NOT reflecting in my account!!!!!

HOW LONG DOES MR PRICE HOME INTEND SITTING WITH MY MONEY??? It is beyond ridiculous. I have also called the call centre x2 and after holding for an eternity I was transferred from one department to the next - nobody could assist me so had to hang up.

I have not been back to the store as the staff are so unhelpful and very unhappy looking. They never greet or smile.