Referred to as \these people"labantu"""

It was our first time at Mr Price Home Randburg Square branch. It was early and the Ass. Manager behind the counter was sweeping the floor in a seemingly foul mood. My friend wanted kitchen utensils and the shelf below had tooth-pick holders that were placed right at the edge of the shelf. He mistakenly touched one and it fell and broke. We waited for someone to come assist us. The Ass. Manager called the store assistant saying \they broke something". We were polite and asked the lady what has to happen and we are willing to pay. My friend looks quite dark and the ass manager just assumed we don't understand Zulu. She kept on going on and on about \""people always breaking those holders\"" it was the third one in one week. Clearly they are not packed properly. She referred to us as \""these people\"". She was very angry and kept on shouting talking about \""these people \"" always breaking things and they must pay"