LM
Lwando M

1 reviews | Active since Jun 2017

17 Mar 2022, 10:40

******

My wife received the most horrible treatment from your store in Canal Walk, she went to perchance items, She did my shopping as usual picked the stuff she needed and went to tills to pay without realizing that the cashier didn't ring up all the items as she was busy on her phone, when she was at the door she was called by the manager and asked to see the receipt and without hesitating she handed it over and she was told what happened and she told them she didn't notice anything and even showed that she has not even opened the bank notification email and didn't check the receipt as she is a regular MRP Home customer she was then told that she is working with the cashier to **** the shop I mean ***? She was then told to pay for the items she "wanted to buy" of which she didnt have a problem with that she did have the money and she did, how can someone who came to still have close to R10 000 on her card if her plan was to ***** the stuff? The manager then wrote on the receipt that no items must be refunded on the purchase for what? Not that she was planning to return them but that is being ****** that because she is black and a misunderstand had happened because of your stupid staff members. Is she not allowed to change her mind on some items or the store was short on target that's why she was treated like that?

0
Replies (3)
Mr Price Home
Mr Price Home's reply17 Mar 2022, 11:45
Official
Good Day

Trust you well

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager for store  Canal Walk
and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks

Mr Price Home

LM
Lwando M's update17 Mar 2022, 14:52
Reviewer Update
Any feedback?
LM
Lwando M's update18 Mar 2022, 12:40
Reviewer Update
Really still now no feedback?