SR
Sandra R

1 reviews | Active since Jan 2016

26 Mar 2021, 16:38

****** at its best in Mr Price Home Mokopane

My mom and I went shopping for a total room makeover. We had a large trolley with R4k worth of bedding so standing on the queue, I had a young black male stand right next to me, he was not even waiting in a queue, never mind social distancing with clear indication on the floor. I tried to move away because I saw our cashiers not saying anything to him disobeying the law, but our parcels were too large for me to move so I politely asked him to please social distance from me. He then started to raise his voice and accuse me of being ******. With his performance in the store and me breaking out in tears, the cashiers still, remained quiet. After I left the till point leaving everything behind, the store manager found me crying on the way out when she asked me what was wrong. I explained to her and she then went to the unruly customer to hear HIS side of the story. To my surprise, the two cashiers still did not defend me, neither did the manager reprimand the unruly man. Needless to say, I will never shop there, as this experience was traumatic and made me really experience ****** first hand.

0
Replies (2)
SR
Sandra R's update26 Mar 2021, 16:41
Reviewer Update
I also have to add, that as the man was insulting us, he also threatened the cashiers in Sepedi telling them “Are you scared of the white people?”. We understood it as we speak Sepedi well.
Mr Price Home
Mr Price Home's reply01 Apr 2021, 15:59
Official
Good Day,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 
Mr Price Home