MIBS
Motlagomang Imogen Beatrice SEISA

1 reviews | Active since Dec 2014

30 Jun 2016, 07:36

R150 DISCOUNT ON NEW

<p>I WENT TO MR PRICE HOME FOR MY MY FIRST PURCHASE AFTER OPENING AN ACCOUNT I HAD MORE THAT R500 GOODS TO PURCHASE AND THEY REFUSED TO GIVE ME THE DISCOUNT THEY SAID I DID NOT HAVE THE REF NO AND I PURCHASED A DUVET INNER FOR R387 AND LEFT TO SUPRISE 3 DAY MR PRICE IN SAMMY MARKS WAS STILL GIVING PEOPLE DISCOUNT AND THEY DIDNT EVEN HAVE THE REF NO WHEN I OPENED THE I WAS TOLD I WAS GONNA GET THE 150 UPON THE OPENING OF AN ACCOUNT.</p> <p> </p> <p>I WENT AND QUIRIED WITH ZANELE FROM CUSTOMER CARE CALLING FROM THE STORE SHE SAID HER ISSUE WAS THAT I DID NOT PURCHASE R500 GOOD TO QUALIIFY FOR DISCOUNT BT THE STORE TOLD ME I WONT GET A DISCOUNT WITHOUT THE REF. I AM DISAPPOINTED AT THE SERVICE IT SEEMS NO ONE HAS ANSWERS FOR ME ITS BEEN A WHOLE MONTH QUIRING THIS.</p>

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Replies (1)
Mr Price Home
Mr Price Home's reply30 Jun 2016, 14:40
Official

Hi MOTAGOMANG

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

Mr Price Home