PROMOTION ERROR

I would just like to express my disappointment in Mr Price Home Online.

Firstly, the "apology" coupon/code does not work. If I am supposed to spend R1500 or more in order to redeem this code it should at least be stated in the [MRP Help] Update: MRP Home Jingle Promo Error: ********** 21748 email.

Secondly, the promo code is only valid until 14 December which means that I will not get my refund before the promo code expires. I have never waited 14x days for a refund and feel that it is unacceptable for Mr Price to take this long. It should also at least be stated in the error email as well, instead of saying that it will be refunded "in a few days". I am of view that this amount of days violates the Consumers Act.

Lastly, I am aware that one of your consumers actually received their order and feel that it is unfair of Mr Price to cancel my order and only refund me within 7-14 working days, but send the order to another customer.

I am very disappointed and will not be shopping online with Mr Price Home ever again.