AP
Amanda P

1 reviews | Active since Mar 2013

15 Feb 2016, 13:58

Pricing & barcodes

I tried to buy some scatter cushions that was on special on the priced to go shelf. I checked the price inside the pillowcase and confirmed that it was marked down to R49.99. There were five on the shelf and I took all of them. Getting to the cashier to pay; he charged me R49.99 for two of them and R99.99 for the rest. I spoke to the manager and she said its different codes therefore the different prices for the same product. I refused to pay and left the items. Upon which the manager, Celeste told Mdu the cashier to hide the cheaper pillows until the more expensive ones are sold; I am disgusted. And without an apology from the staff I was sent packing. Is this the Mr Price Home code of conduct?

0
Replies (1)
Mr Price Home
Mr Price Home's reply16 Feb 2016, 16:26
Official
Hello Aper,

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Mr Price Home