KH
Karin H

1 reviews | Active since May 2011

20 Jun 2016, 05:31

Prices on goods not the same infront

<p>I were so disgusted again in the prices and services at Mr Price home Greenstone.</p> <p> </p> <p> </p> <p>Really I think it is a little ridicules and a joke. two weeks ago when I went there, when I wanted to pay on the top floor there were no cashiers at all, standing 5 minutes around, I went down stairs to pa there, and ask them are no cashiers on top, o no there must be, they apologise for that, I did not compare the prices on the goods with the slip, because when you buy something, you expect that it will be the price you are charged. I went with my sister Sa****ay, because I wanted more of the candles, on the candles stand R19.95, so when we get in front she said o it is now R30, said sorry, if the price say R19.95 you give it for me at that price, being very rude, with us, they give us the price, what stupid excuse, o the rate of exchange and petrol price went up really, that went up excuse to hike a price with R10. it is old stock, what a ******* is that. but when I got home, I checked the prices of the goods I bought a week earlier and see also got over charged. If Mr price wants to lose customers they must go on with this "wonderful service they provide of overcharging customers</p>

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Replies (1)
Mr Price Home
Mr Price Home's reply20 Jun 2016, 14:11
Official

Hi Karin

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

Mr Price Home