1 reviews | Active since Sept 2017
PRICE
Good morning, on the 7th September i shopped at Mr Price Home. I am appalled by the way i have been handled at Mr Price Home store in Cavendish Cape Town. Firstly i would like to know what is your policy regarding a price on a item and the customers rights. i have been to the store and found a quilt marked R129.00 to me the customer that was a bargain. When i wanted to pay for the quilt i was told its the incorrect price. A gentleman by name of Clinton was called to the counter and explained to me that the price is incorrect. I insisted to speak to someone at head office which he called and i spoke to Nicotine. after she heard my side that i insisted as a customer to pay the price i see on the item she requested to speak to Clinton. What was discussed i did not hear but after the call he told me that i cannot get it at that price because the price belong to something else! i told him thats not my problem and i will take it further. Please inform me on the way forward. My Contact number is ********** 400
Regards
Good day
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Mr Price Home
Good day
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Mr Price Home
