1 reviews | Active since Jan 2016
Poor Store Service, Poor Online Store
I went to Mr Price Home at Campus Square with a list of items that I had researched from the online shop. The store assistant, who did not have the energy to get up off the display bed that she was lounging on, took a look at the first item on my list and informed that they are a small branch and don't have this item, this was without looking at what else I might have on my list. Frustrated with her attitude and lack of energy I resolved to rather shop online so I didn't have to encounter the shocking attitude.<br> My online experience has not been much better, on getting to checkout I could not pay with my credit card as the drop down to choose the credit card type did not work, I could not pay via EFT as my order number was not visible as payment reference so I resolved to pay in store. Only then did I get my order number. Not wanting to be faced with the store's poor attitude I tried to go back into my order to pay via EFT but the site does not allow it.<br> now my unfortunate fate is I now have to go back to the store TWICE!! Once to pay and once to collect the order!! <br> WHAT IS THE POINT OF ONLINE SHOPPING??<br> <br> This will be the last time I put myself through the pain of MrP Home!!
We do apologise for the disappointing shopping experience out in Campus Sqaure, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price Home
We do apologise for the disappointing shopping experience out in Campus Sqaure, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price Home
