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sinazo B
1 reviews | Active since Nov 2016
03 Jul 2025, 12:38
Poor Service - rude agent
Mr Price call centre as a whole has poor customer service. I’ve had to call four times , each time placed on hold for over five minutes at a time. The last agent was particularly dismissive and impatient because all I wanted was the stores direct number. So these are the number of stars you deserve today
Helpful (0)
Replies (3)0
Replies (3)Mr Price Home's replyOfficial
03 Jul 2025, 13:18Hi Sinazo Bidli
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Home
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Home
Mr Price Home's reply03 Jul 2025, 13:18
Official
Hi Sinazo Bidli
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Home
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Home
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sinazo B's updateReviewer Update
10 Jul 2025, 14:20Seven days later - no feedback. This is what I’m referring to when I talk about customer service
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sinazo B's update10 Jul 2025, 14:20
Reviewer Update
Seven days later - no feedback. This is what I’m referring to when I talk about customer service
Mr Price Home's replyOfficial
18 Jul 2025, 16:47Good day I trust you are well. Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers. Kind Regards
Mr Price Home's reply18 Jul 2025, 16:47
Official
Good day I trust you are well. Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers. Kind Regards
