KK
Kevin K

1 reviews | Active since Apr 2015

26 Feb 2019, 09:28

Poor service at mr price home the glen

Good day On the 4th of February i purchased an newport 4 drawer and paid for it in full I was i formed that it would take 7 working days. 7 days later i have not reveived a call and everytimw i called the call centre they directed me to the store Today is the 26th of February and i have not received any notofication I go to the store and no one can assist. I asked for the transaction to be cancelled and no one can assist. Please do not sell items that you know whould take eternity to manufacture mr price group The most dissapointing experience is that bo one knows. I get directed from one dept to the other

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Replies (1)
Mr Price Home
Mr Price Home's reply28 Feb 2019, 14:33
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks 

Mr Price