Poor Quality Goods & NO Customer Support Response

Firstly - I sent this complaint directly to MRP customer support, then received no response... Only a request to rate the service they had given me on a complaint they never bothered to respond to or acknowledge. So here goes again. Maybe this time someone at MRP will care to get back to me on my complaint!!!<br> <br> I purchased 5 curtains from Mr Price Home the Grove Mall in Pretoria East.<br> <br> The curtains were purchased in January. We only took the curtains down to wash them for the first time last week. After washing them by hand in the bath with cold water the block out lining is peeling off in patches. These curtains seem to be defective. How do we go about sorting this issue out?<br> <br> See attached picture which is an example of what is happening in patches all over the curtains.<br> <br> Searching online I see other people with the same issue. If this is a common problem with these curtains is it possible to have them replaced. http://hellopeter.com/mr-price-home/complaints/poor-quality-curtains-***<br> <br> I have been looking for my slip but only have reference on my statement to the transaction attached. <br> <br> Please let me know what can be done to assist us with this issue?