Poor Quality and Customer Service

For a few years now I've been receiving terrible quality items from the online store. The comforters fall apart and often arrive with stitching already loose or seams that are skew. Their brushed cotton sheets have weak patches in the fabric that just tears open (never had that before in my last few with brushed cotton sheets). I recently received a salt and pepper grinder that was scuffed and dented straight from the box! I have made phone calls and sent an email and have received no reply at all. I'm the stupid one because I never learn and keep buying from them as I have an account. I won't be doing so in the future though, the salt and pepper set were the last straw. I'm tired of paying high prices (their prices have shot up) for ******* items that don't last more than 6 months. Something is very wrong in their online warehouse because whoever boxes orders is not checking what is sent out or has been deliberately told to send the defective items out. I've never had this from buying in store items. With their clothing store we've had poor quality shoes with soles cracking right in half after they've been worn a few times and underwear that falls apart after only a few months. The only store I can't complain about quality wise is Mr Price Sport as every item I have purchased there has been good quality, including shoes. Mr Price started out as a factory reject store with low prices, but over the years they've tried to raise the bar and parade as selling higher quality items when in fact their stuff is super cheap from China. We've even had the misfortune of buying shirts with pockets sewn on sideways which we didn't notice in store until we got home.