A(C
Amjad (AC) Chohan

1 reviews | Active since Feb 2011

18 Mar 2016, 15:04

Poor quality

Towards the end of last year I purchased a really cute girly clock for my daughter from mr price home in umgeni for R100! After inserting a new battery in it twice in two weeks the clock stopped working.i tried new batteries many more times only to find it worked for few days then stopped.i removed the clock n kept it aside.this year I purchased another cute clock from bosburg but to my amazement and disappointment the same thing happened.i did not retain the slips thinking mr price to be a store with good quality.the only thing that comes to mind is faulty mechanism!!!what a waste of money and a big dissapointment!please improve the quality of your goods

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Replies (1)
Mr Price Home
Mr Price Home's reply22 Mar 2016, 16:31
Official
Hello aasc786,

Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money. Please could we ask you to return the item back to your closest store.
Many Thanks
Mr Price Home