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tapiwa B

1 reviews | Active since Jun 2014

06 Oct 2020, 11:10

Poor online system

Money deducted from my account but order processing failed.

I purchase a world globe the process failed after entering my card my card details.

I checked the bank statement and the money was deducted , I contacted the call center and i was given the ref no. CRSCD17C1.

When i followed up I was told no details found. i sent them my bank statement that show that the money was deducted from MRPRICE Group but no response till now

0
Replies (1)
Mr Price Home
Mr Price Home's reply06 Oct 2020, 13:43
Official
Good Day Tapiwa,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price Home