Poor Gift Registry Amounts to Theft

I have had the WORST experience with Mr Price Home. My wife and I recently got married and used MR P Home's online gift registry. Its three weeks later and they are still unable to tell us who purchased what gifts and most of the gifts have not even been delivered yet. I have tried 5 calls and around 10 emails to no avail. We are outstanding on around R10k+ in gifts and they are unable to help or get back to me. Shame on you!