EM
Elizabeth M
1 reviews | Active since Oct 2010
04 Mar 2025, 22:24
Please refund my money
I went shopping in November 2024 at Boksburg Jansen Park Mr Price home as they had a big special. I swiped my card and there was a system glitch. The lady who was helping me was new and didn't know what to do. She called the supervisor. The supervisor checked and told me the payment didn't go through. I checked my banking app and it showed a deduction. I showed her and she said the funds will reverse back into my account. Till today 4 March 2025 the funds and has not returned. I went to Mr Price home in Bronkonspruit for assistance and was told I need to go to Boksburg. Mr Price please refund my money it's been 4 months now
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Replies (4)0
Replies (4)
Mr Price Home's replyOfficial
09 Mar 2025, 12:55Hi Elizabeth Mudau
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price home Boksburg will be in contact with you shortly.
Kind Regards
Mr Price Home
Mr Price Home's reply09 Mar 2025, 12:55
Official
Hi Elizabeth Mudau
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price home Boksburg will be in contact with you shortly.
Kind Regards
Mr Price Home
EM
Elizabeth M's updateReviewer Update
11 Mar 2025, 08:09Good morning. The area manager by the name Monde has called me however he is now requesting my husband bank statement what does his bank statement have to do with the payment that went of my bank account? This is so exhausting
EM
Elizabeth M's update11 Mar 2025, 08:09
Reviewer Update
Good morning. The area manager by the name Monde has called me however he is now requesting my husband bank statement what does his bank statement have to do with the payment that went of my bank account? This is so exhausting
Mr Price Home's replyOfficial
20 Mar 2025, 14:29Hi Elizabeth Mudau,
I trust you are well.
We will be looking into the matter, and you will receive personal feedback shortly.
Warm Regards
Mr Price
I trust you are well.
We will be looking into the matter, and you will receive personal feedback shortly.
Warm Regards
Mr Price
Mr Price Home's reply20 Mar 2025, 14:29
Official
Hi Elizabeth Mudau,
I trust you are well.
We will be looking into the matter, and you will receive personal feedback shortly.
Warm Regards
Mr Price
I trust you are well.
We will be looking into the matter, and you will receive personal feedback shortly.
Warm Regards
Mr Price
EM
Elizabeth M's updateReviewer Update
15 Apr 2025, 10:56Still waiting for personal feedback since the 20th of March
EM
Elizabeth M's update15 Apr 2025, 10:56
Reviewer Update
Still waiting for personal feedback since the 20th of March