RL
Ronel L

1 reviews | Active since Aug 2020

18 Jul 2025, 20:21

Please help Ryan

So this is my second review I was hoping to do 5 stars this time but after my last review I got feedback from Ryan Mohan with R400 voucher. I placed and order and paid the R15 difference needed at the store for my order. I then got an email to say stock was finished. This after I confined on what's up I'm going to go pay is the stock still there.... I then asked Ryan to redo the vouchers as I lost it with my order. He dis this. I placed another order this time for R699.98 and waited for payment instructions. And against they cancelled my order. I got hold of customer care Lwando Siganeke said to go to the store so I drove to East Rand Mall Mr Price Home only to the told to call Customer care cause there is problems with I online orders.... I just want my R400 voucher to buy two side tables. I'll pay the difference I just want my lounge to look complete Is this too much to ask ? Now I've spent petrol money, parking money and I still don't have my beautiful side tables 😭

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Replies (1)
Mr Price Home
Mr Price Home's reply19 Jul 2025, 10:58
Official
Hi Ronel Lu****,

I trust you are well.Thank you for taking the time to bring this matter to our attention. We would like to sincerely apologize for the inconveniences and frustration caused and assure you that we are investigating this matter. 
You will receive personal feedback shortly.

Warm Regards
Mr Price

Best regards,