WE
Willem E

1 reviews | Active since Feb 2011

22 Jan 2016, 16:35

Please get me a key for the cupboard

So I buy the last unit from the store (display unit) - mirror with some packing space behind it when you open it and it can swivel on the base. The unit can lock - when they wrapped it they removed the key and did not include that with the unit (noticed that when I got home and unwrapped the unit) - now I have a R2070 unit that I cannot open. They don't seem to acknowledge that I never got a key and nobody answers the phone - this after my wife has already been there to get the keys (where they handed her keys that are wrong).<br> <br> I do not get how these guys can think customers have time to wast and will just be happy with any bad service. I will not go to the shop again (as I do not take kindly to my time being wasted) - they will deliver the keys to my door.

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Replies (1)
Mr Price Home
Mr Price Home's reply22 Jan 2016, 16:54
Official
Hello pagel,

You will be contacted by our Furniture Customer Liaison who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Mr Price Home