1 reviews | Active since Dec 2016
Phone ****** in shop, NO assistance from store
<p>Me and my mom was in Mr Price Home, 3 December @ 10:30. THERE WAS NO SECURITY AT THE DOOR AS USUAL.</p> <p> </p> <p>I was busy showing my mom the marked of bedding when a gentle started to ask my mom questions and a lady kept on bumping me. </p> <p> </p> <p>When we left the store and I wanted to take out my phone it was GONE. When we tried phoning it, it was off already. </p> <p> </p> <p>I rushed back to Mr Price Home, the store attendant was not very willing to assist me. I asked if I could please see the camera footage as my phone got ****** inside the store. The attendant told me that he can npt help me and that there is no footage. Is that how Mr Price Home treats their customers?</p> <p> </p> <p>There was theft inside your store and you just do not care? </p> <p> </p> <p>The couple that we know stole my phone was following my mom around in the Mall afterwards, but we could not do anything as Mr Price Home was unwilling to assist one of their customers after we spent our money at your shop. </p> <p> </p> <p>I feel that Mr Price Home should show loyalty to their loyal customer NOW and address the matter . My cellphone was still new, it was violation of my privacy and property in a store that I thought I would be safe in. </p> <p> </p> <p>I will be awaiting a call from Mr Price Home ASAP. </p> <p> </p> <p>Thank you!</p>
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
