DM
David M

1 reviews | Active since Jun 2010

03 Jul 2022, 10:29

Personnel at Menlyn, Lynnwood and Kollonade Mr Price home lack customer relationstraining

We found on numerous occasions at various branches of Mr Price Home (Menlyn, Kollonade and Lynnwood) that the personnel was unhelpful, reluctant to look for stock, and very unhelpful when returning items even to the point of being rude. It seems as if Mr Price does not train their personnel to deal with customers with courtesy and respect.

0
Replies (2)
Mr Price Home
Mr Price Home's reply03 Jul 2022, 13:55
Official
 
Good Day  David 

Trust you well 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature.  We are investigating this matter and will be getting back to you ASAP. 

 

Many Thanks 
Mr Price Home 

DM
David M's update07 Jul 2022, 11:10
Reviewer Update
Dear Mr Price Home
Menlyn's manager contacted me and we had a good discussion. Thanks for following up and addressing the issues I have mentioned.
Kind regards
David