PAY ME BACK MY MONEY!!!

I have had the greatest misfortune and overall experience with this company - and this is stemming from an Order originally placed in February. My days, weeks and now months have been filled with unpleasantries switching between; i. no/ limited responses from the people manning the support/help bucket ii. the agents that aren't fami**** with their processes, and clearly work blindly because I am having to remind them of every interaction and where the conversation ended off. And iii. the gall in you having me motivate as to why you need to refund me my money back - why is it and has it become a conversation piece!?!

I truly am done dealing with your incompetence... I just want my money back- all R4500.00 OF IT.