1 reviews | Active since Jan 2017
Pathetic Service or System
<p>I bought lamps at Mr Price Home Kolonade, one of the lamp is faulty or damaged, I have returned it at Forest Hill and they told me they can't take it or exchange because I don't have receipt .The lamp still have price tag and still in the box so I must take it back to Kolonade, so now I must stay with the faulty lamp until I have time to take it back to Kolonade.What if I bought this in Durban so I can't change it in Gauteng I must go back to Durban for exchange or refund?</p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mrp Home
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mrp Home