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lindibtg L

1 reviews | Active since Jan 2017

14 Mar 2018, 14:46

Pathetic service and no quality control!!!

Ordered a table online, waited almost 2 weeks for the delivery. The drilling on this item is completely incorrect, had to wait another 2 weeks for them to contact me to swap for a new table so i decided to take it back to a store and ask for a refund! Still haven't received the refund as the Canal Walk store employee said they are not part of the online store and have to wait for the online store to come collect and refund me. Pathetic service to say the least.

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Replies (2)
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lindibtg L's update16 Mar 2018, 11:29
Reviewer Update
Ordered a table online, waited almost 2 weeks for the delivery. The drilling on this item is completely incorrect, had to wait another 2 weeks for them to contact me to swap for a new table so i decided to take it back to a store and ask for a refund! Still haven't received the refund as the Canal Walk store employee said they are not part of the online store and have to wait for the online store to come collect and refund me. Pathetic service to say the least.
Mr Price Home
Mr Price Home's reply29 May 2018, 10:54
Official

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price