TD
Tamia D

1 reviews | Active since Jun 2022

23 Mar 2023, 17:02

PATHETIC SERVICE

Such an TERRIBLE experience!

I made a purchase for a very expensive couch and was told it would be delivered with 5 to 7 working days. It is now day 9 and no delivery has been! I decided to call both the store and customer service line only to be assited by very rude untrained agents that offered nothing but pathetic reasons and poor service with no phone etiquette what so ever. After sending through proof of payment to the *********** bunch, I received no response and it is now my duty to follow up once again! I will NEVER EVER recommend Mr Price, their products, and/or services to anyone else ever again, I will in fact speak of this pathetic experience service received the next time I hear "Mr Price", so much for "brand authority", I am appalled and disgusted quite frankly!

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Replies (1)
Mr Price Home
Mr Price Home's reply23 Mar 2023, 17:46
Official
Good Day,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team leaders, who will handle this matter personally with you.

Many Thanks 
Mr Price Home