RN
Rita N

1 reviews | Active since Dec 2014

18 Mar 2015, 12:05

PATHETIC SERVICE

i have been calling Mr Price since 09h00 at their Bluff Branch, on ***, the line is continously engaged, I called the clothing branch next door, and was advised that staff have been on the line to try later, I have tried, it is now 12h00 ans still engaged. In the interim I tried calling Pavillion branh on *** as per number listed on google, it rings, and cuts off, this has been going on for the past 3 hours, if this is the behaviour from a store like Mr Price, then they definitely do not deserve my money - I even mentioned this to the clothing branch, to no avail, seriously guys, and you complain that business is bad, its because you make it bad and chase customers away

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Replies (1)
Mr Price Home
Mr Price Home's reply18 Mar 2015, 12:24
Official
Hello R1ta,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price Home