Pathetic excuse for service!

<p>My girlfriend went in store to order a Charcoal Charleston L Corner unit from Mr Price Home. As they did not have the stock, an online order was placed by the staff. She also paid cash in store (proof of payment available). First mistake, wrong item was ordered. She went back to correct. Correct item was ordered, but showed awaiting payment status in email received. Went back to correct, but she noticed that wrong colour was ordered. Went in again to correct. Almost a week later I log in to check status of order as we haven't heard a word from them just to find out the order was cancelled. I phoned their call centre and was informed that they were awaiting payment. I was told order will be cancelled, I need to send proof of payment through and will be issued with a credit voucher to reorder correct item online. 24 Hours later and I do not have a lounge suite, I do not have a voucher code to reorder item and I am out of patience with the unacceptably poor service recieved from in store personnel, the online ordering and tracking system as well as the very rude call centre agent. I need to have this matter resolved as in yesterday.</p>