PATHETIC CUTOMER AND ON-LINE DELIVERY SERVICE

I am experiencing a frustrating online and customer service experience. I placed an order online on October 10, 2024, and I am still waiting for 2 out of the 3 items I ordered. When I contacted customer service on Monday, October 21, 2024, the agent informed me that my parcel was in transit and I should expect delivery on October 22. However, today is October 23, and there has still been no delivery.

I spoke again with the same agent, Orrianne, who displayed a complete lack of customer service skills. There were several moments of silence lasting over a minute, during which she didn't provide any updates or let me know she was searching for information. It was just prolonged silence for about 5 minutes.

I kindly request that Mr. P Home ensure I receive my goods as soon as possible!