PATHETIC CUSTOMER SERVICE FROM MR PRICE HOME WONDERBOOM AND STONERIDGE

Bought a voucher for a friend on the 13 dec 2021 at Mr price home wonderboom as a Christmas gift. My friend went to Mr price home Stoneridge on the second week of Jan only to find out the voucher has been used or redeemed. The manager at Mr price Stoneridge was rude and accused my friend of using the voucher then pretending as if she didn't use it. I phoned Mr price home wonderboom only to be told that they have been experiencing ***** with regards to certain vouchers. She advised me to ask my friend to go back to Stoneridge and ask the store manager to call her so they can investigate. The manager at Stoneridge was not help at all and My friend wasted her petrol for Nothing . I need my refund please R800