CP
Christina P

1 reviews | Active since Dec 2017

04 Jan 2018, 08:11

Paid for Express Delivery, Still No Confirmation of Order After 4 Days

I purchased items on Mr Price Home’s online store with the option of express delivery within 3 days (not so ‘express’ in my opinion). I made an immediate EFT so that the items would be here by the 4th January. It’s the 4th of January and I have yet to receive a single confirmation of my order.

I phoned them on 3 January 2018 and they stated that they could not even find my proof of payment which I had sent them twice. I then resent the confirmation of payment to a different email and here I am still waiting on confirmation of my order.

Don’t bother wasting your time with this inefficient, pathetic online shopping service.

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Replies (1)
Mr Price Home
Mr Price Home's reply04 Jan 2018, 08:42
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price