Overcharging and lying

<p>I went onto the Mr Price Home website & came across the 'Feather & Down Inner Duvet with pillow'. It did not say anything about being a promotion or on a special, it was just advertised. I felt this product would help a lot with my electricity in the long run. On the 15/05/2016 I decided to purchase this product at the Sandton City Branch. I got to the counter and it had been marked down from R699 to R660. I still asked the cashier what the reason for this was, and she didn't have an answer but I decided to buy it anyway. Upon returning home I realised that this one didn't have the pillow with it. Took it back and they explained that there was one that is marked on the packaging that it has a pillow with it, and one that doesn't, even though they were both R699. It seemed to take them 15 minutes to work this out themselves. Unfortunately I was looking for the three quarter sizing but they said they were out of stock. They advised that the Clearwater branch had ample stock so I asked for a refund. I went two days later all the way to the Clearwater branch. All of a sudden they were also out of stock AND the one marked even without the pillow was suddenly R799!! They explained it was a promotion, but a promotion runs for a specific frame of time and is advertised specifically in stores, there were no specific flyers or markers on the shelves pertaining to this!! How can a product go from R699 with the pillow, to R660 without the pillow, to R799 without the pillow in a matter of days!!! The pillow itself costs R169!! I was asking if I could speak to someone who could help me with this situation but all I got was 'we'll call you when the new stock arrives', even though they KNEW full well there would be no more stock!! I couldn't believe what a ******* this was!!!</p>