Ordered online - awful experience

Ordered online - awful experience. Homeware items arrived early, but 1 item was wrong. Phoned support who said replacement would take 2 weeks. When I protested they said the replacement would arrive the next day. It never did and I never heard from them again. I returned the wrong item to the store.

Furniture arrived on time, but the items were wrong so I did not accept them and courier agreed to arrange replacement. Phoned mr price support line a few days later. They told me my order number did not exist, were rude, insisted on photos of what I had received before proceeding (despite me being clear I never accepted them and therefore could not take photos). Finally they agreed to deliver the next day. After daily calls (sometimes multiple times a day) the items were delivered a week late, despite me making it clear no one would be able to accept them after the morning before they were delivered. Managed to get a friend to get them from the couriers. When we assembled the items pieces were missing.