1 reviews | Active since Jul 2020
Ordered 24 June 2020 (R15k) 6 August - R10k of the goods on order not yet delivered. ONLY ORDER IF YOU ARE HAPPY TO INVEST YOUR SPENDING WITH THEM!
Placed an order of R15k on 24 June 2020. Estimated delivery date 3 July 2020. On 30 June received the below email that one item is out of stock, and if it is ok to cancel that item and deliver the balance. I rep**** and confirmed immediately that it is fine.
""Good day Charlene I trust this email finds you well. We’ve got good news and bad news. The good news: your order is ready to go. The bad news: unfortunately an item on your order is currently out of stock: ROUND METAL COFFEE TABLE *** How did this happen? You just have such great taste – this item is in high demand and was snapped up before we could make it yours. Our team can send through the remainder of your order and credit you back into your card if payment was made with a credit card
Kind Regards,
MRPG Customer Care
Zinhle N""
Delivery on 2 July 2020 with a surprise that only 1/3 (R5k of the R15k order) of the goods came. Have been contacting, pleading, complaining, phoning, whatsapps on a daily basis. When I asked about cancellation/refunds you are threatened with a 21 working day turnaround for refunds to be processed.
It is now 6 weeks and still no ETD, delivery, nothing! Got an Facebook message this morning to say that a few more items (R7k of the R10****) is out of stock so order still can not be completed.
I have requested the balance of the order to be cancelled and the money refunded. Surprise surprise, no reply.
