Order not processed

I do not have a name but I have call records as proof . My details was taken thought .

I'm looking for 120×160 pvc Venetian blinds in mahogany. I bort four which was at tygervalley and only diep river main road had stock of four but I only wanted two blinds . I do not have transport and decided to phone and ask if Its possible to send it to a branch that's close to me -which was zevenwacht .

The lady assured me it takes two weeks . She took my details . I followed up and I was told that it might be on its way . A week later I phoned again yet to speak to a manager. I was told theres no manager .

So two weeks passed and it's your weeks again and no phone call to apologise for delay , which means I was assisted just because they had to and my details was taken just to show me it's part of prosedure.

Yesterday I queried your system and diep river only have one left . I'm really upset because I won't tell someone I'll arrange something for you but does not follow what customer wants .

I'm disguted by the time period and that I wasn't notified of anything . Surely my order was never sent through to the branch which I wanted . This service that I'm getting Is bad and you as a business is not aware of whats going on and why clients walk away .