hH
hesterwait H

1 reviews | Active since Aug 2016

08 Nov 2016, 09:55

Online Store Shocking - Customer Service What Customer Service???

<p>I have tried everything now to have them come and collect the cheap wrong not what they advertise curtains from me. This lady is just ignoring my e-mails. I have send about 6 e-mails and no reply. This is what they send me last week, since then nothing!</p> <p>Your request (162806) has been updated. To add additional comments, reply to this email.</p> <p><br />Nontando Ngcobo</p> <p>Nov 4, 11:55 CGood day</p> <p>Trust you are well.</p> <p>Please note that I will arrange with the couriers to collect the items for you. Please advise once the couriers have collected.</p> <p>Kind Regards</p>

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Replies (2)
Mr Price Home
Mr Price Home's reply08 Nov 2016, 16:01
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

hH
hesterwait H's update09 Nov 2016, 08:33
Reviewer Update

This is 16 hours again and still no response. All I got was a message from the courier they will collect today. No talk about my refund. NO ONE phoned me to handle this matter PERSONALLY with me! This is absolutely frustrating!