1 reviews | Active since Nov 2016

19 Dec 2021, 11:59

ONLINE STORE - ABSOLUTELY PATHETIC!!!!

Absolutely pathetic!!!!!!

I placed my order on the 12th December, today is the 19th and order is still intransit. I called their call centre, spoke to a consultant who put me on hold for 10minutes to come back and tell me order is in-transit & ETA is 23 Dec and NOT GUARANTEED.

A whole 11 days to get an order out? Is that even normal? Is Mr Price crazy? What kind of longated lead time is that? That’s why you will lose customers bcz your Online services are nothing but pathetic!!!!!!!! Sies!

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Replies (1)
Mr Price Home
Mr Price Home's reply19 Dec 2021, 13:58
Official
 Good Day 

Trust you well 

We sincerely apologize for all the inconvenience you have incurred. 

You will be contacted by one of our online team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price