1 reviews | Active since Dec 2016

13 Dec 2016, 15:54

Online shopping

<p>I would just like to express how disappointed I am in the service Mr.Price shopping service. </p> <p>I order something from Mr. Price Home online and chose the 1-3 days express store delivery option, it is now day 3 and my parcel has still not been delivered to the store the status still remains as handed to the courier for delivery.</p> <p>What actually upset me most is the consultant I spoke to when I called the helpline to follow up on my order - the call centre agent that answered had such a attitude and was not helpful at all, at times it sounded as if she was getting upset with me for asking questions any paying customer has the right to do.</p>

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Replies (1)
Mr Price Home
Mr Price Home's reply14 Dec 2016, 14:59
Official

Good day

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price Home