Online services over charge and under deliver

Mr. Price Online is the most frustrating service I've ever tried to use. A friend has a wedding registry with Mr. Price Home so I went online to see the registry. Since they do not facilitate a delivery to the married couple (like their better competitors) we decided to go instore. FIRST ISSUE, they have a different instore registry than online, and the store cannot "tick the item off" the online list if you buy there. This is beyond me. SO inconvenient. SECOND ISSUE, the online store charges R15 for click and collect. So I must do all the work and the store will charge me for this, I don't know of an online retailer that does this, why charge me for click and collect? Since I want the item ticked off the registry I go with the R15 charge, and here's the kicker, it's a 10 working wait for click and collect! The ****** store has stock. How does it make sense that you are charging me extra to order online and pick up in store, then you make me wait for no reason? The worst part is in order to cancel my order I need an order number that has not been sent to me. FYI Mr. P, I have NOT given you permission to use my contact details for marketing, I only gave you the details as it's required when ordering (which you charge me extra for) so I'm going to loose my S### if you contact me to market anything.