TG
Tlholo G

1 reviews | Active since Oct 2018

01 Jun 2022, 05:42

Online purchase no delivery or an update!

I bought a couch online last week, 6 days ago , got a message that my couch is on it’s way , i call and they tell me its coming from Durban , last week Thursday it is Wednesday today and no couch! And worst of all no one can tell me when I’ll receive it. I am so disappointed with Mr price, a truck from Durban to Johannesburg takes a day! This couch should have been delivered already !!! And i work in Logistics so you cant fool me about transport! Should have been delivered! No excuses.

0
Replies (2)
Mr Price Home
Mr Price Home's reply03 Jun 2022, 16:03
Official
 
Good Day   Tlholo 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team member's, who will handle this matter personally with you. 

Many Thanks 

Mr Price Home 

TG
Tlholo G's update03 Jun 2022, 18:33
Reviewer Update
My order number ***, i am literally tracking it myself , and I’m being **** to about its where abouts, today is Friday and still nothing has happened its unfair for me as a customer to be doing all this I shouldn’t be making contact with your transporters at all!!! I have zero updates from your site too, this is my first and probably last purchase from you. Who knows what condition the couch is even in now since it left your warehouse last week already