MM
Mulalo M
1 reviews | Active since May 2014
25 Mar 2025, 19:51
Online purchase ****
Good day,
I am beyond dissatisfied with the service received from MrPrice Home. I have received part of my order (***) and still await the credit back to my account for the unavailable item. There has been nil communication from the team after the TAT and this has been over 3 weeks with part of my order delivered. I needed the item I had purchached and not receiving my money back is a true sign of disrespect from this brand as they sold an item online without having proper inventory checks and actually not having the item in stock. I am beyond appalled by MrPrice Home. This is terrible service.
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Replies (1)Mr Price Home's replyOfficial
26 Mar 2025, 13:33Hi Mulalo Mutshinya,
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards,
Mr. Price
Mr Price Home's reply26 Mar 2025, 13:33
Official
Hi Mulalo Mutshinya,
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
I trust you are well.
Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will receive personal feedback shortly.
Warm Regards,
Mr. Price
