RS
Roelien S

1 reviews | Active since Jun 2022

29 Jun 2022, 09:09

Online Purchase

Of late we have made online purchases to more than the value of R10,000.

My experience in store at Mr. Price Home in the past has always been was delightful but shamefully I had very bad one with online shopping!

Wayne Coetzer Purchase order *** Item *** Anemone hi low bath mat ext large R399. 00 Never received. (First phone call was made on 22nd June. Assistant confirms from 4 boxes 1 was outstanding and will be delivered same day.) Every working day thereafter I was promised that it was escalated and promised feed back never arrived. Item *** Egg soap dish R 39.99 chipped Item *** Cut metal bin Grey dented

R Swart Order *** Item *** Rondo bin Dented Item *** R159. 99 Oslo ceramic stem vase large Dirty and scratched One star for packaging

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Replies (1)
Mr Price Home
Mr Price Home's reply29 Jun 2022, 18:31
Official
 
Hi Roelien 

Please accept our apologies for the above incident.  We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
 
 
Warm Regards, 
Mr Price Home
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