Online Order

<p>I placed an online order on Sunday 11 June and opted for the option to have my order express delivered to the store closest to me. Was told and according to the timeframe given according to my delivery option it should have arrived on Wednesday already. Wednesday When I called the store i was told that they did not receive anything yet. I then called the online call centre and wad then only told for the first time that there is an issue on their side and that there is a backlog.</p> <p> </p> <p>The decent option would have been that one of your agents could have called the customer and explained this to me but No. Then Thursday i was told my order was shipped already , but is still not in Cape Town on Saturday. Rather let the customer that has PAID already for all his item wait like a idiot. Your service is pathetic and i will NEVER make use of your online or walkin storess again.</p>