Online Order

<p>I am disgusted at the service of Mr price home, I ordered items online on the 13th of December, I paid for it shortly after making the order on the same day. Today is the 6th of January and I am still waiting, I received an email on the 14th of December to say my order has been shipped, since the 14th I've been waiting 14 working days, all together 24 days!!! On the 7th day I went to blueroute Mr price home because that's where my store delivery is supposed to go to, store delivery takes 5-7 days and I hadn't received an email thinking they may have forgotten to send the email, I asked the cashier about it and she was less than helpful and called someone else to go and do the simple job of checking if my items were there, the other employee asked her for order number twice and she just ignored him whilst holding my phone with the order number on it! After the cashier then brought yet another person to do the simple job of checking, I told them it's supposed to be here, and I got blank stares, not apologising or offering to phone to find out. I sent an email after the first delay the week after Christmas weekend. I received no response I then phoned in 2 days later and the person I spoke to could not help me and did not know the reason as to why my order was taking so long, they said they would get back to me, they didn't! I phoned again on the 31st and I still couldn't get an answer as to what was going on. I asked to speak to a superviser and I was told they were in a meeting and she would phone me back, I never got a call back. I then phoned again for the 3rd time on the 2nd of January, I waited 8 and half minutes for my call to be answered and when it finally got answered it got dropped, I phoned back again! And waited another 5 and half minutes eventually putting the phone down, to phone another Mr price home number, I called 3 times and no answer and they have no voice mail for me to even leave a message or a number. I phone online service again, and was on the phone all together for 40 minutes as the consultant continuously put me on hold to 'find' out something eventually having to tell her to stop putting me on hold. And after all that she still couldn't give me an answer! I can't understand what the issue is, if I'm supposed to be speaking to someone that can help me with an online order, why am I not getting help! Why am not getting my order! What in the world could be so hard to do!!! If the order was so far behind why the hek not re order it for me so I don't have to wait another 24 flipping days. I asked the consultant when am I going to get my order, she said Friday, I told her that that is ridiculous and way to long! It is friday today and I still have nothing! Let alone someone contacting me! I am waiting 14 working days 24 days all together, I have contacted them 7 times via email and phone calls and not once have I ever been contacted! How much longer am I going to have to wait before I get my order! Especially when I had to pay for it before it could be ordered! Mr Price sucks</p>