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jinkypooh J

1 reviews | Active since May 2016

04 Feb 2019, 12:35

Ongoing Excellent Service at Mr Price Home Eastgate Store - Thanks

Please accept my compliments on your staff members: Clement, Angy, and today on Tshepo at your Eastgate Store. Today (2019-02-04) I needed a clock and called the closest staff member and asked for help:Tshepo come to my help. I was unsure as to the level of the hanging device on two different clocks; he carefully opened the back of both clocks for me to see: he was helpful, polite and full of practical advice and suggestions. Over Christmas I began a DIY project converting an old camera tripod to a Standard Lamp and needed a Lampshade: Clement was the person in charge of lamps etc. I honestly had no idea of what I needed and had given no thought to shape or colour of the shade. Clement was polite and considerate (he unpacked ever lampshade in the shop ...! (wow!). I am delighted with the choice. Well over a year ago, I needed teas****s: Angy came to my help. I found only six of of what I wanted and asked for more, dutifully with an excellent grace she went looking. She asked me to come back in a half hour, and after a cup of coffee I came back and had my s****s! She had apparently been into the depths of the stores to find the s****s. Again, "wow"! On all of the above occasions I had been to several other stores, on every occasion, I was treated with disdain and with a couldn't-care-less attitude... after my Mr Price Home experience of excellent service from Clement, Angy and Tshepo, I left with a sense of satisfaction and gratitude. Mt Price is to be congratulated on this service, and your employee's are a credit to your Eastgate Store in particular and to Mr Price as a group. I thank you.

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Replies (1)
Mr Price Home
Mr Price Home's reply05 Feb 2019, 16:53
Official
Good Day 

Trust you well 

We are thrilled to hear that the service you received is something you believe needed to be voiced.  When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the MRP Home Eastgate and the store regional manager. 

Such feedback encourages the  staff to continue meeting our customer’s expectations. 

Kind Regard 

Mr Price Home