RJ
Reta J

1 reviews | Active since Jun 2020

20 Jul 2022, 08:32

Not the full amount been refunded

Too cut a long story short. It happened that Mr Price home had to refund my mom for the sofa she bought wrong. City logistics which is the delivery company didn't charge Mr price home for the delivery they never delivered, but yet Mr Price home doesn't refunded my mom the R450. I spoke to Marcus at City logistics and according to him Mr price home should've refunded me the full amount so that we can order the new sofas and they will deliver. Old order nu #*** Voucher nu for refund *** Reference Number: ***

0
Replies (2)
Mr Price Home
Mr Price Home's reply20 Jul 2022, 16:53
Official
Good Day

Trust you well

We sincerely apologize for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks Mr Price Home

RJ
Reta J's update20 Jul 2022, 17:20
Reviewer Update
Thank you for your quick response. I am glad everything is sorted out now. Much appreciated